JEFFERSON TECHNOLOGY ENTERPRISES

Managed IT Services & Co-Managed Support

Keep routine IT work organized and give your team a clear point of responsibility. JTE provides scheduled administration and co-managed support around your environment, priorities and agreed coverage hours.

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01

Scheduled Infrastructure Administration

For teams with maintenance backlogs or limited internal capacity.

What We Provide

Coordinate patching, account reviews, backup checks and vendor follow-up under approved change procedures.

What You Receive

A maintenance calendar, change records and a monthly summary of completed work, risks and next actions.

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02

Co-Managed IT Support

For organizations that already have an IT team and need focused assistance.

What We Provide

Agree a division of responsibilities for systems administration, project tasks and escalation support. Keep your team in control of access and approvals.

What You Receive

A responsibility matrix, scoped work queue, escalation contacts and handover documentation.

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03

Cloud & Workplace Operations

For businesses managing cloud infrastructure and employee collaboration tools.

What We Provide

Provide scoped administration across supported AWS, Azure, GCP, OCI, Microsoft 365 and Google Workspace environments, with access and backup responsibilities defined.

What You Receive

Documented onboarding and offboarding workflows, configuration records and operational recommendations.

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Before You Get Started

What does monthly support include?

Your agreement defines systems in scope, included hours, recurring tasks, reporting and additional-work rates. Licenses, cloud consumption and hardware are separate unless explicitly included.

Do you provide 24/7 support?

Coverage hours, escalation channels and response targets are agreed before service begins. This website does not establish a 24/7 monitoring or emergency-response commitment.

How does onboarding work?

We confirm scope, inventory, authorized access, existing vendors and urgent risks before agreeing a maintenance schedule. Start with an assessment when the environment needs clarification.

Start With Your Priorities.

Agree deliverables, responsibilities and pricing before work begins.

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